Last updated: July 8th 2026

 

Tailor Fit Cycles ("we," "us," or "our") operates the website tailorfitcycles.com (the "Site") and our retail location at 27 Union Square, Phillipsburg, NJ 08865. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our Site, make a purchase, book a service, or otherwise interact with us.

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1. Information We Collect

• Contact information: name, email address, phone number, and shipping/billing address when you place an order, book a fitting or service, sign up for our newsletter, or contact us.

• Order information: products purchased, order value, and payment confirmation (payment card details are processed directly by our payment processor and are not stored on our servers).

• Booking information: appointment details submitted through our online booking system for bike fittings and services.

• Waiver information: name, signature, and related details submitted through our Group Ride Waiver or Demo/Test Ride Waiver forms.

• Usage data: pages visited, browser type, device information, and general location, collected automatically through cookies and similar technologies.

• Communications: any messages you send us through our contact form, email, or social media.

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2. How We Use Your Information

• To process and fulfill orders, including shipping, billing, and customer service.

• To schedule and manage bike fitting appointments and services.

• To send order confirmations, service updates, and (with your consent) marketing emails and newsletters.

• To improve our Site, products, and services.

• To comply with legal obligations and protect against fraud.

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3. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to operate core site features, remember your preferences, and analyze site traffic. When you first visit our Site, a cookie consent banner (powered by Consentik) allows you to accept, reject, or customize which categories of cookies you allow, in line with applicable law.

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4. Third-Party Service Providers

We work with third-party providers to operate our Site and business, including our website platform (Wix), payment processor, email marketing provider, and cookie consent provider (Consentik). These providers only receive the information necessary to perform their services and are not permitted to use your information for their own marketing purposes.

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5. Sharing of Information

We do not sell your personal information. We may share information with service providers as described above, or if required by law, to protect our rights, or in connection with a business transfer (such as a merger or sale of assets).

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6. Your Choices and Rights

• You may unsubscribe from marketing emails at any time using the link in any email we send.

• You may manage your cookie preferences at any time through the cookie consent banner on our Site.

• Depending on your state of residence, you may have additional rights to access, correct, or delete your personal information. To exercise these rights, contact us using the information below.

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7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including to comply with legal, accounting, or reporting requirements.

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8. Children's Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.

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10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Tailor Fit Cycles
27 Union Square, Phillipsburg, NJ 08865
Phone: (800) 401-0693
Email: info@tailorfitcycles.com